The business automation process starts with a detailed analysis of existing business processes and pain points that require improvement or automation. Using methodologies like BPMN (Business Process Model and Notation) for process mapping, the team identifies optimization opportunities and defines the requirements for automation software. We then develop and implement custom software using technologies like Node.js for the backend and React for the user interface. Integration with existing ERP/CRM systems is achieved using custom APIs and connectors to ensure efficient data synchronization and management. The company's staff receives detailed training on how to use the software and are provided with manuals and support resources. We also provide ongoing support to ensure the software operates optimally and meets the evolving needs of the company.